# ARROW CHAT supportment

**URL:** <https://forum.infinityfree.com/t/arrow-chat-supportment/93712>\
**Category:** Hosting Support\
**Created:** [May 17, 2024, 5:12pm UTC](https://forum.infinityfree.com/t/arrow-chat-supportment/93712 "2024-05-17T17:12:15Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [May 17, 2024, 5:15pm UTC](https://forum.infinityfree.com/t/arrow-chat-supportment/93712/2 "2024-05-17T17:15:46Z")

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You’re right about the `includes` folder being blocked.

What you overlooked is that also the whole `chat` keyword is blocked. That’s because we don’t allow chat scripts to be hosted with us.

Note that both are described in the article about the 403 page:

> [@Redirected to InfinityFree 403 Forbidden page](https://forum.infinityfree.com/t/redirected-to-infinityfree-403-forbidden-page/58664):
>
> Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your [InfinityFree client area](https://dash.infinityfree.com) Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi…

So your script cannot work and will not work, and that’s entirely by design. Please find another place to host your chat script.

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_[View the full topic](https://forum.infinityfree.com/t/arrow-chat-supportment/93712)._