# An unknown error occurred during download
**URL:** https://forum.infinityfree.com/t/an-unknown-error-occurred-during-download/73130
**Category:** Hosting Support
**Created:** [March 4, 2023, 12:18am UTC](https://forum.infinityfree.com/t/an-unknown-error-occurred-during-download/73130 "2023-03-04T00:18:16Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@anon6816688](https://forum.infinityfree.com/u/anon6816688)
#### Post date: [March 4, 2023, 12:18am UTC](https://forum.infinityfree.com/t/an-unknown-error-occurred-during-download/73130/1 "2023-03-04T00:18:16Z")
### Username (e.g. epiz\_XXX) or Website URL
> **[DNS Resolution Error - Domain Not Found, Or Domain not added to hosting account](http://fbresender.epizy.com/)**
(please specify the website or account you are asking about)
### Error Message
An unknown error occurred during download
(please share the FULL error message you see)
### Other Information
(other information and details relevant to your question)
---
### Author:  [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)
#### Post date: [March 4, 2023, 12:28am UTC](https://forum.infinityfree.com/t/an-unknown-error-occurred-during-download/73130/2 "2023-03-04T00:28:43Z")
Please provide more information
What are you downloading? From where?
If this error is in the online file manager, try using a desktop FTP client like FileZilla.
---
### Author:  [@system](https://forum.infinityfree.com/u/system)
#### Post date: [March 11, 2023, 12:29am UTC](https://forum.infinityfree.com/t/an-unknown-error-occurred-during-download/73130/3 "2023-03-11T00:29:02Z")
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