# An error with the plugin duplicator **URL:** https://forum.infinityfree.com/t/an-error-with-the-plugin-duplicator/6155 **Category:** Hosting Support **Created:** [October 28, 2016, 8:50pm UTC](https://forum.infinityfree.com/t/an-error-with-the-plugin-duplicator/6155 "2016-10-28T20:50:29Z") **Posts on this page:** 4 **Page:** 1
### Author: ![mr\_aleks](https://forum.infinityfree.com/letter_avatar/mr_aleks/32/5_5575768a8748004e209b776fc1b2916d.png) [@mr\_aleks](https://forum.infinityfree.com/u/mr_aleks) #### Post date: [October 28, 2016, 8:50pm UTC](https://forum.infinityfree.com/t/an-error-with-the-plugin-duplicator/6155/1 "2016-10-28T20:50:29Z")
Error creating archive > Duplicator Issues might occur when [open\_basedir] is enabled > Work with your server admin to disable this value in the php.ini file if you’re having issues building a package. > Max Execution Time: ’20’ > Issues might occur for larger packages when the [max\_execution\_time] value in the php.ini is too low. The minimum recommended timeout is “150” seconds or higher. An attempt is made to override this value if the server allows it. A value of 0 (recommended) indicates that PHP has no time limits. As I understand it, it depends how you set on the server php.ini Help me please. ---
### Author: ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin) #### Post date: [October 28, 2016, 8:54pm UTC](https://forum.infinityfree.com/t/an-error-with-the-plugin-duplicator/6155/2 "2016-10-28T20:54:05Z")
Well, we set those limits for a reason and to values which are reasonable for normal websites. I just Googled “duplicator plugin” and the results imply it’s a Wordpress plugin. Can I assume you’re using Wordpress? If you want to move a Wordpress site, I highly recommend to follow Wordpress’ official documentation regarding [moving wordpress](https://codex.wordpress.org/Moving_WordPress) rather than trying to use a plugin which needs to package your entire website contents through a script. ---
### Author: ![mr\_aleks](https://forum.infinityfree.com/letter_avatar/mr_aleks/32/5_5575768a8748004e209b776fc1b2916d.png) [@mr\_aleks](https://forum.infinityfree.com/u/mr_aleks) #### Post date: [October 28, 2016, 9:05pm UTC](https://forum.infinityfree.com/t/an-error-with-the-plugin-duplicator/6155/3 "2016-10-28T21:05:40Z")
Yes, the site on wordpress. It is unfortunate that much faster transfer site ---
### Author: ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system) #### Post date: [January 17, 2019, 7:26pm UTC](https://forum.infinityfree.com/t/an-error-with-the-plugin-duplicator/6155/4 "2019-01-17T19:26:50Z")