Although I have entered my information correctly, I cannot connect to the ftp server

[anon19508339]

421 Home directory not available and other file and folder issues

In the last few weeks, we’ve been busy upgrading websites from our old HDD based storage system to a much faster SSD storage cluster. However, this does mean that all files and folders of all websites have to be copied to the new system, which takes time. Initially, this was done by taking down the entire server before copying the websites. That resulted in this outage from last week. To prevent that kind of downtime, the decision was made to not take down the websites, but instead put the ac…