# Ajax Loading Error - Internal Server Error **URL:** \ **Category:** Hosting Support\ **Created:** [December 14, 2017, 2:13am UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221 "2017-12-14T02:13:06Z")\ **Posts on this page:** 18\ **Page:** 1
**Author:** ![PaulNewman](https://forum.infinityfree.com/letter_avatar/paulnewman/32/6_22734026db12803ebb3e059622ac3534.png) [@PaulNewman](https://forum.infinityfree.com/u/PaulNewman)\ **Post date:** [December 14, 2017, 2:13am UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/1 "2017-12-14T02:13:06Z")
Greetings everyone. This is an interesting one, I have been uploading my Joomla sites today, two have uploaded easily, however, one of them, [http://essentialreading.freecluster.eu/](http://essentialreading.freecluster.eu/) will not update, due to the above error, I have tried to download the files directly, and via FTP, but I cannot beat it… Can anybody shine a light on this for me? Thanks ---
**Author:** ![PlanetGamingGG](https://forum.infinityfree.com/letter_avatar/planetgaminggg/32/6_22734026db12803ebb3e059622ac3534.png) [@PlanetGamingGG](https://forum.infinityfree.com/u/PlanetGamingGG)\ **Post date:** [December 18, 2017, 2:30am UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/2 "2017-12-18T02:30:34Z")
> @PaulNewman said: > Greetings everyone. > > This is an interesting one, I have been uploading my Joomla sites today, two have uploaded easily, however, one of them, [http://essentialreading.freecluster.eu/](http://essentialreading.freecluster.eu/) will not update, due to the above error, I have tried to download the files directly, and via FTP, but I cannot beat it… Can anybody shine a light on this for me? > > Thanks Hi, has the issue been resolved? I Have no idea about Joomla and if the issue is not resolved, - **BUMP** Thanks. ---
**Author:** ![PaulNewman](https://forum.infinityfree.com/letter_avatar/paulnewman/32/6_22734026db12803ebb3e059622ac3534.png) [@PaulNewman](https://forum.infinityfree.com/u/PaulNewman)\ **Post date:** [December 18, 2017, 3:38am UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/3 "2017-12-18T03:38:53Z")
> @PlanetGamingGG said: > > > @PaulNewman said: > > Greetings everyone. > > > > This is an interesting one, I have been uploading my Joomla sites today, two have uploaded easily, however, one of them, [http://essentialreading.freecluster.eu/](http://essentialreading.freecluster.eu/) will not update, due to the above error, I have tried to download the files directly, and via FTP, but I cannot beat it… Can anybody shine a light on this for me? > > > > Thanks > > Hi, has the issue been resolved? > I Have no idea about Joomla and if the issue is not resolved, - **BUMP** > > Thanks. No, it’s still the same, i’ve just checked it… But it’s a freecluster.eu one anyway, so i hope to move domain anyway, it may work then… ---
**Author:** ![PlanetGamingGG](https://forum.infinityfree.com/letter_avatar/planetgaminggg/32/6_22734026db12803ebb3e059622ac3534.png) [@PlanetGamingGG](https://forum.infinityfree.com/u/PlanetGamingGG)\ **Post date:** [December 19, 2017, 2:11pm UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/4 "2017-12-19T14:11:03Z")
Alright then M8, goodluck on moving to the new domain. Mybe a fresh installation would help. ---
**Author:** ![PaulNewman](https://forum.infinityfree.com/letter_avatar/paulnewman/32/6_22734026db12803ebb3e059622ac3534.png) [@PaulNewman](https://forum.infinityfree.com/u/PaulNewman)\ **Post date:** [January 11, 2018, 9:34pm UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/5 "2018-01-11T21:34:32Z")
I’m sticking with it, but I would still like to fix this, can any Admins shine any light on it?? ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [January 12, 2018, 9:07am UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/6 "2018-01-12T09:07:13Z")
> @PaulNewman said: > I’m sticking with it, but I would still like to fix this, can any Admins shine any light on it?? Shine a light on what? Your website seems to be working fine from here. ---
**Author:** ![PaulNewman](https://forum.infinityfree.com/letter_avatar/paulnewman/32/6_22734026db12803ebb3e059622ac3534.png) [@PaulNewman](https://forum.infinityfree.com/u/PaulNewman)\ **Post date:** [January 13, 2018, 6:27am UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/7 "2018-01-13T06:27:01Z")
I can’t update the backend Admin, from Joomla 3.1 to 3.3, due to an internal ajax server error, the others worked fine when I uploaded, but this one, I get this error, every time… ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [January 13, 2018, 2:00pm UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/8 "2018-01-13T14:00:40Z")
> @PaulNewman said: > I can’t update the backend Admin, from Joomla 3.1 to 3.3, due to an internal ajax server error, the others worked fine when I uploaded, but this one, I get this error, every time… I’m sorry, but I don’t know enough about Joomla to comment on why one version might work but another one doesn’t. ---
**Author:** ![PaulNewman](https://forum.infinityfree.com/letter_avatar/paulnewman/32/6_22734026db12803ebb3e059622ac3534.png) [@PaulNewman](https://forum.infinityfree.com/u/PaulNewman)\ **Post date:** [January 17, 2018, 2:16am UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/9 "2018-01-17T02:16:08Z")
> @Admin said: > > > @PaulNewman said: > > I can’t update the backend Admin, from Joomla 3.1 to 3.3, due to an internal ajax server error, the others worked fine when I uploaded, but this one, I get this error, every time… > > I’m sorry, but I don’t know enough about Joomla to comment on why one version might work but another one doesn’t. It is telling me it is an internal server error, I do not have the server, so I can’t do anything. It is an AJAX problem… ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [January 17, 2018, 11:11am UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/10 "2018-01-17T11:11:48Z")
> @PaulNewman said: > > > @Admin said: > > > > > @PaulNewman said: > > > I can’t update the backend Admin, from Joomla 3.1 to 3.3, due to an internal ajax server error, the others worked fine when I uploaded, but this one, I get this error, every time… > > > > I’m sorry, but I don’t know enough about Joomla to comment on why one version might work but another one doesn’t. > > It is telling me it is an internal server error, I do not have the server, so I can’t do anything. It is an AJAX problem… “Internal Server Error” means that something broke on the server side. However, most often, this is just the website code crashing. Try enabling PHP error display to see if any error messages pop up. This article describes how to do that: [https://infinityfree.net/support/http-error-500/](https://infinityfree.net/support/http-error-500/) ---
**Author:** ![PaulNewman](https://forum.infinityfree.com/letter_avatar/paulnewman/32/6_22734026db12803ebb3e059622ac3534.png) [@PaulNewman](https://forum.infinityfree.com/u/PaulNewman)\ **Post date:** [January 18, 2018, 5:51pm UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/11 "2018-01-18T17:51:02Z")
> @Admin said: > > > @PaulNewman said: > > > > > @Admin said: > > > > > > > @PaulNewman said: > > > > I can’t update the backend Admin, from Joomla 3.1 to 3.3, due to an internal ajax server error, the others worked fine when I uploaded, but this one, I get this error, every time… > > > > > > I’m sorry, but I don’t know enough about Joomla to comment on why one version might work but another one doesn’t. > > > > It is telling me it is an internal server error, I do not have the server, so I can’t do anything. It is an AJAX problem… > > “Internal Server Error” means that something broke on the server side. However, most often, this is just the website code crashing. > > Try enabling PHP error display to see if any error messages pop up. This article describes how to do that: [https://infinityfree.net/support/http-error-500/](https://infinityfree.net/support/http-error-500/) Fatal error: Maximum execution time of 20 seconds exceeded in /home/vol13\_8/epizy.com/epiz\_20908957/htdocs/plugins/content/emailcloak/emailcloak.php on line 188 is what I got, disabled the plug in, and bingo, thanks for the help, much appreciated… Now to try and fix the tags and the AJAX issue, but the categories now all work as they should… ---
**Author:** ![PaulNewman](https://forum.infinityfree.com/letter_avatar/paulnewman/32/6_22734026db12803ebb3e059622ac3534.png) [@PaulNewman](https://forum.infinityfree.com/u/PaulNewman)\ **Post date:** [January 18, 2018, 6:01pm UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/12 "2018-01-18T18:01:03Z")
The Ajax problem is giving me this, I have no idea what it means… ERROR: Invalid AJAX data: **Parse error** : syntax error, unexpected end of file in **/home/vol13\_8/epizy.com/epiz\_20908957/htdocs/administrator/components/com\_joomlaupdate/restore.php** on line **1730** ---
**Author:** ![PaulNewman](https://forum.infinityfree.com/letter_avatar/paulnewman/32/6_22734026db12803ebb3e059622ac3534.png) [@PaulNewman](https://forum.infinityfree.com/u/PaulNewman)\ **Post date:** [January 18, 2018, 6:10pm UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/13 "2018-01-18T18:10:29Z")
The tag problem, is not returning an error as such, it cannot find what it is looking for, I am getting this problem on two of my sites, but the third, they work perfectly, please see the image below, I am not the system administrator… [![Imgur](https://forum-cdn.infinityfree.net/original/3X/d/9/d9f4fa9c6de735ae7bcf03f6db331c44d083e1a1.png "imgur.com") ](https://imgur.com/7sZtBL8) ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [January 18, 2018, 7:45pm UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/14 "2018-01-18T19:45:17Z")
> @PaulNewman said: > > > @Admin said: > > > > > @PaulNewman said: > > > > > > > @Admin said: > > > > > > > > > @PaulNewman said: > > > > > I can’t update the backend Admin, from Joomla 3.1 to 3.3, due to an internal ajax server error, the others worked fine when I uploaded, but this one, I get this error, every time… > > > > > > > > I’m sorry, but I don’t know enough about Joomla to comment on why one version might work but another one doesn’t. > > > > > > It is telling me it is an internal server error, I do not have the server, so I can’t do anything. It is an AJAX problem… > > > > “Internal Server Error” means that something broke on the server side. However, most often, this is just the website code crashing. > > > > Try enabling PHP error display to see if any error messages pop up. This article describes how to do that: [https://infinityfree.net/support/http-error-500/](https://infinityfree.net/support/http-error-500/) > > Fatal error: Maximum execution time of 20 seconds exceeded in /home/vol13\_8/epizy.com/epiz\_20908957/htdocs/plugins/content/emailcloak/emailcloak.php on line 188 is what I got, disabled the plug in, and bingo, thanks for the help, much appreciated… > > Now to try and fix the tags and the AJAX issue, but the categories now all work as they should… That’s the same error which was already covered in this topic I think: [https://forum.infinityfree.com/discussion/3038/what-gives-with-this-category](https://forum.infinityfree.com/discussion/3038/what-gives-with-this-category) > @PaulNewman said: > The Ajax problem is giving me this, I have no idea what it means… > > ERROR: > Invalid AJAX data: > > > **Parse error** : syntax error, unexpected end of file in **/home/vol13\_8/epizy.com/epiz\_20908957/htdocs/administrator/components/com\_joomlaupdate/restore.php** on line **1730** The “Parse error” indicates the PHP file listed below contains an error which is why it’s not valid PHP. I checked the file, and it looks like the bottom part of the file was lost, it stops very suddenly. You may need to transplant a clean copy of that file to your account. The easiest way to do so is to download a fresh copy of Joomla matching the version you have installed, find the file at the path shown above and then upload that to your account, overwriting the file currently there. ---
**Author:** ![PaulNewman](https://forum.infinityfree.com/letter_avatar/paulnewman/32/6_22734026db12803ebb3e059622ac3534.png) [@PaulNewman](https://forum.infinityfree.com/u/PaulNewman)\ **Post date:** [January 19, 2018, 10:46am UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/15 "2018-01-19T10:46:52Z")
> @Admin said: > > > @PaulNewman said: > > > > > @Admin said: > > > > > > > @PaulNewman said: > > > > > > > > > @Admin said: > > > > > > > > > > > @PaulNewman said: > > > > > > I can’t update the backend Admin, from Joomla 3.1 to 3.3, due to an internal ajax server error, the others worked fine when I uploaded, but this one, I get this error, every time… > > > > > > > > > > I’m sorry, but I don’t know enough about Joomla to comment on why one version might work but another one doesn’t. > > > > > > > > It is telling me it is an internal server error, I do not have the server, so I can’t do anything. It is an AJAX problem… > > > > > > “Internal Server Error” means that something broke on the server side. However, most often, this is just the website code crashing. > > > > > > Try enabling PHP error display to see if any error messages pop up. This article describes how to do that: [https://infinityfree.net/support/http-error-500/](https://infinityfree.net/support/http-error-500/) > > > > Fatal error: Maximum execution time of 20 seconds exceeded in /home/vol13\_8/epizy.com/epiz\_20908957/htdocs/plugins/content/emailcloak/emailcloak.php on line 188 is what I got, disabled the plug in, and bingo, thanks for the help, much appreciated… > > > > Now to try and fix the tags and the AJAX issue, but the categories now all work as they should… > > That’s the same error which was already covered in this topic I think: [https://forum.infinityfree.com/discussion/3038/what-gives-with-this-category](https://forum.infinityfree.com/discussion/3038/what-gives-with-this-category) > > > @PaulNewman said: > > The Ajax problem is giving me this, I have no idea what it means… > > > > ERROR: > > Invalid AJAX data: > > > > > > **Parse error** : syntax error, unexpected end of file in **/home/vol13\_8/epizy.com/epiz\_20908957/htdocs/administrator/components/com\_joomlaupdate/restore.php** on line **1730** > > The “Parse error” indicates the PHP file listed below contains an error which is why it’s not valid PHP. I checked the file, and it looks like the bottom part of the file was lost, it stops very suddenly. You may need to transplant a clean copy of that file to your account. > > The easiest way to do so is to download a fresh copy of Joomla matching the version you have installed, find the file at the path shown above and then upload that to your account, overwriting the file currently there. Ah I see, I’ll try that… so with softaculous not working, how do you suggest I do that? ---
**Author:** ![PaulNewman](https://forum.infinityfree.com/letter_avatar/paulnewman/32/6_22734026db12803ebb3e059622ac3534.png) [@PaulNewman](https://forum.infinityfree.com/u/PaulNewman)\ **Post date:** [January 21, 2018, 1:23am UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/16 "2018-01-21T01:23:05Z")
Admin, if you wish you can close and delete this thread, the Sofaculous auto updater fixed the problem, superb, all my sites now have the latest versions… ---
**Author:** ![puppet](https://forum.infinityfree.com/letter_avatar/puppet/32/6_22734026db12803ebb3e059622ac3534.png) [@puppet](https://forum.infinityfree.com/u/puppet)\ **Post date:** [January 21, 2018, 2:37am UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/17 "2018-01-21T02:37:34Z")
> @PaulNewman said: > Admin, if you wish you can close and delete this thread, the Sofaculous auto updater fixed the problem, superb, all my sites now have the latest versions… hello sorry ott can you get your webpage code from cURL command ? ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [January 17, 2019, 7:30pm UTC](https://forum.infinityfree.com/t/ajax-loading-error-internal-server-error/8221/18 "2019-01-17T19:30:12Z")
Closed on January 17, 2019, 7:30pm UTC