edit: thank you for taking the time to help me. I will apologize in advance for my lack of knowledge. I’m not super well versed in web hosting knowledge. So I may be using terms incorrectly or just basically having no idea what I’m doing.
I was able to add a
www record for
www.testingtheissue.infinityfreeapp.com to point to your record, so the slash at the end might have played a part.
I just went and refilled in those boxes just to take the screenshot, and when actually filling in the form the other night and it was failing, the slash was not in there. But it did end up allowing me to create the cname yesterday - after about 24 hrs after it failed initially, but it didn’t function on Odoo’s side.
Instead of landing on “exileisland.net” and it looking like the exile-island.odoo.com page, my domain would load up as https://www.odoo.com/typo?domain=www.exileisland.net&autodbname=www&hosting=eu250a.odoo.com which was basically a 404 page saying the “www” subdomain didn’t exist. So I’m assuming the error was with me using “www” as the source?
That being said, I wouldn’t advise creating a record for
www . Is there a specific reason you want to do this?
I was doing it this way, as what I was taught was that when trying to reference the root I could use “@” or “www”, but apparently that’s not the case. Also, VistaPanel says that “@” is an illegal character for source.
I’d recommend manually deleting the redirect (editing your
.htaccess file in your
htdocs folder to remove the redirect rule, not using the tool in VistaPanel) and trying again.
I will definitely do this tonight when I can sit down and fiddle with it some more.
If you just want to host your base domain with another provider, I would recommend against using our nameservers in the first place.
I want to use my domain, I just wanted to use the site someone set up for our game server on our domain name without transferring over to their hosting system. I’ve been here for a while and I like it here. The support is great here even when we have issues, and everyone is super helpful when I’m learning the proper way to get things like this done. Also, it’s free! You can’t beat it. Our game server shop makes very little money, and it wouldn’t make sense for me to be in the red paying for hosting while trying to grow our game server.
If you use any other DNS provider (like your domain provider), you can just point your base domain to Odoo and your subdomain to us.
A lot of this went over my head, and I’ll have to do some reading to really understand better. My thoughts were just that was now that someone has built me this nice little site on Odoo, I would be able to have the site appear on my page when they go to “exileisland.net”. Similar to how when they go to “shop.exileisland.net” they see my webstore - which is actually hosted at “exileisland.tip4serv.com”. I think that it must just be slightly different when trying to do this for the base domain instead of a subdomain.