# Activate the account
**URL:** https://forum.infinityfree.com/t/activate-the-account/120989
**Category:** Hosting Support
**Created:** [September 30, 2026, 10:00am UTC](https://forum.infinityfree.com/t/activate-the-account/120989 "2026-09-30T10:00:31Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Dammyprivahh](https://forum.infinityfree.com/u/Dammyprivahh)
#### Post date: [September 30, 2026, 10:00am UTC](https://forum.infinityfree.com/t/activate-the-account/120989/1 "2026-09-30T10:00:31Z")
### Website URL
[https://zaka.gt.tc](https://zaka.gt.tc)
### Error Message
We’re updating your account
Previously deactivated my account and now i’m trying to activate it again. However when attempt to reactivate the account still it denied and the account does not become active and am unable to access and use my hosting account normally
### Other Information
InfinityFree Account Username/ID: if0\_43001 209 Website/Hosting IP: 185.27.134.141
Account status: Previously deactivated by me
Current issue: Unable to reactivate the account Message displayed: Were updating your account
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### Author:  [@dan3008](https://forum.infinityfree.com/u/dan3008)
#### Post date: [September 30, 2026, 10:14am UTC](https://forum.infinityfree.com/t/activate-the-account/120989/3 "2026-09-30T10:14:03Z")
I’m going to assume you’ve seen the large banner at the top of the page advising you of this exact issue with a link to the status page, showing it’s being worked on but there isn’t a fix in place yet