# Account was deleted **URL:** \ **Category:** Hosting Support\ **Created:** [January 30, 2025, 11:32am UTC](https://forum.infinityfree.com/t/account-was-deleted/105207 "2025-01-30T11:32:30Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![houssam008](https://forum.infinityfree.com/letter_avatar/houssam008/32/5_5575768a8748004e209b776fc1b2916d.png) [@houssam008](https://forum.infinityfree.com/u/houssam008)\ **Post date:** [January 30, 2025, 11:32am UTC](https://forum.infinityfree.com/t/account-was-deleted/105207/1 "2025-01-30T11:32:30Z")
### Website URL bike-online12.free.nf ### Error Message This account was deleted on 2024-04-27. If an account is deleted, it is erased from our servers completely. This account, or its former contents, cannot be recovered or restored in any way. ### Other Information I need my website or at least the data (files I uploaded) for my education. It is mandatory. ---
**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\ **Post date:** [January 30, 2025, 12:16pm UTC](https://forum.infinityfree.com/t/account-was-deleted/105207/2 "2025-01-30T12:16:35Z")
Hi and welcome to the forum! You already gave the answer to your own question: > [@houssam008](#): > > If an account is deleted, it is erased from our servers completely. This account, or its former contents, cannot be recovered or restored in any way. So I’m sorry to say you should have backed your files up before your hosting account got deleted and to learn from that mistake. ---
**Author:** ![lovebug](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/lovebug/32/57624_2.png) [@lovebug](https://forum.infinityfree.com/u/lovebug)\ **Post date:** [January 30, 2025, 12:19pm UTC](https://forum.infinityfree.com/t/account-was-deleted/105207/3 "2025-01-30T12:19:36Z")
It is down to us to make backups, Infinityfree does not have backups so it is not possible to recover your files Its unlikely but If you are very lucky you might find partial a copy of your website on [https://archive.org](https://archive.org) ---
**Author:** ![dan3008](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/dan3008/32/53336_2.png) [@dan3008](https://forum.infinityfree.com/u/dan3008)\ **Post date:** [January 30, 2025, 12:30pm UTC](https://forum.infinityfree.com/t/account-was-deleted/105207/4 "2025-01-30T12:30:33Z")
Welcome to the forum. If you deleted the account then by now its been deleted. The error message tells you as such: > [@houssam008](#): > > This account, or its former contents, cannot be recovered or restored in any way As I understand it, once an account is deleted that it. Thats one of the reasons for (and a majour advantage of) the 20-60 day delay where the account is deactivated but not deleted. ---
**Author:** ![JavesPotato](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/javespotato/32/53167_2.png) [@JavesPotato](https://forum.infinityfree.com/u/JavesPotato)\ **Post date:** [January 30, 2025, 1:51pm UTC](https://forum.infinityfree.com/t/account-was-deleted/105207/5 "2025-01-30T13:51:17Z")
You have three (3) available options in order to avoid this issue in the future: 1. Create multiple file backups 2. Utilize any [version control system](https://en.wikipedia.org/wiki/Version_control) such as [Git](https://git-scm.com/) and [Mercurial](https://www.mercurial-scm.org/). 3. Use [Internet Archive’s Wayback Machine](http://web.archive.org/) to capture _multiple snapshots_ from the website. ---
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [January 30, 2025, 3:57pm UTC](https://forum.infinityfree.com/t/account-was-deleted/105207/6 "2025-01-30T15:57:03Z")
> [@JavesPotato](#): > > Use [Internet Archive’s Wayback Machine](http://web.archive.org/) to capture _multiple snapshots_ from the website. No, don’t do this. Wayback is not intended to be a backup manager, don’t abuse the free service by using it as such. It also won’t backup backend code or databases, and takes much more time (depending on page count). Make your own backups with your own computer, it’s much faster anyways: > [@How to backup your website](https://forum.infinityfree.com/t/how-to-backup-your-website/49304): > > Good website administration requires making backups of your account regularly and storing them somewhere safe yourself. You also need to download backups in order to migrate website to other hosting accounts. InfinityFree does not create or store any backups of free hosting accounts. It’s your responsibility to regularly create backups, and to store them somewhere safely. Backup your website files The best way to backup your website files is by downloading them using a desktop FTP client. Op… ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [February 6, 2025, 3:57pm UTC](https://forum.infinityfree.com/t/account-was-deleted/105207/7 "2025-02-06T15:57:37Z")
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