# Account suspended

**URL:** <https://forum.infinityfree.com/t/account-suspended/98386>\
**Category:** Hosting Support\
**Created:** [September 3, 2024, 7:46am UTC](https://forum.infinityfree.com/t/account-suspended/98386 "2024-09-03T07:46:58Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![fronted](https://forum.infinityfree.com/letter_avatar/fronted/32/6_449c533f586939b6e5f246632a46421f.png) [@fronted](https://forum.infinityfree.com/u/fronted)\
**Post date:** [September 3, 2024, 7:46am UTC](https://forum.infinityfree.com/t/account-suspended/98386/1 "2024-09-03T07:46:58Z")

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### [sy-share.wuaze.com](http://sy-share.wuaze.com)

after getting free service. i was upload my full folder to file manager.  
i few seconds account was suspended.  
guide me how to solve this

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [September 3, 2024, 7:49am UTC](https://forum.infinityfree.com/t/account-suspended/98386/2 "2024-09-03T07:49:45Z")

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Please read

> [@My account is suspended, what can I do now](https://forum.infinityfree.com/t/my-account-is-suspended-what-can-i-do-now/49220/):
>
> You’re probably looking at this article because your account was just suspended. If your account is suspended, it means you cannot login to your control panel, use FTP or visit your website. If you want to know what to do next, the first thing you need to know is why your account was suspended. There are three different suspension types. Suspended on request or inactivity If you used the Deactivate Account option in your client area or if your account has not received any visitors in 20-60 days…

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [September 3, 2024, 2:53pm UTC](https://forum.infinityfree.com/t/account-suspended/98386/3 "2024-09-03T14:53:47Z")

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> [@fronted](#):
>
> after getting free service. i was upload my full folder to file manager.  
> i few seconds account was suspended.

We scan uploaded content for known or potential harmful or prohibited content. It’s likely that your files contain something that triggered a red flag.

> [@fronted](#):
>
> guide me how to solve this

Go to the client area and read the instructions shown.

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [September 10, 2024, 2:54pm UTC](https://forum.infinityfree.com/t/account-suspended/98386/4 "2024-09-10T14:54:08Z")

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Closed on September 10, 2024, 2:54pm UTC

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