Account Suspended

My account has been suspended for reaching some sort of limits.
I believe the only thing limits I probably reached was pinging the site too many times on FTP or something nobody knows my website link yet. It’s not really released to the public. Only 4 people know and that is the admins the people who helped build the website. Is there a way I can get my site back with everything installed

HI
https://infinityfree.net/support/my-account-was-suspended/