# Account suspended **URL:** \ **Category:** Hosting Support\ **Created:** [February 29, 2024, 4:29pm UTC](https://forum.infinityfree.com/t/account-suspended/90593 "2024-02-29T16:29:54Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\ **Post date:** [February 29, 2024, 5:05pm UTC](https://forum.infinityfree.com/t/account-suspended/90593/2 "2024-02-29T17:05:44Z")
Account suspensions are not handled on the forum. As the notice in your client area should have mentioned, you’ll need to open a ticket: > [@My account is suspended, what can I do now](https://forum.infinityfree.com/t/my-account-is-suspended-what-can-i-do-now/49220): > > You’re probably looking at this article because your account was just suspended. If your account is suspended, it means you cannot login to your control panel, use FTP or visit your website. If you want to know what to do next, the first thing you need to know is why your account was suspended. There are three different suspension types. Suspended on request or inactivity If you used the Deactivate Account option in your client area or if your account has not received any visitors in 20-60 days… --- _[View the full topic](https://forum.infinityfree.com/t/account-suspended/90593)._