Account suspended

www.fisicohomepage.ga

Your InfinityFree account epiz_25459759 (fisicohomepage.epizy.com) has been suspended .

Your account was taken down because you have exceeded the usage limits for free hosting or because of abuse.

My account has been suspended for the second time, the first time only minutes of been created without a single file uploaded, and the reactivated, after 1 month and 26 days of being online today again suspended, the reasons? Because… Created a support ticket and recived a automated reply.
Hi,

Your InfinityFree account epiz_25459759 (fisicohomepage.epizy.com) has been suspended .

Your account was taken down because you have exceeded the usage limits for free hosting or because of abuse.

This is the statistics of my site
STATISTICS

Plan: Free Hosting
FTP accounts: 1 / 1
Sub-Domains: 0 / Unlimited
Add-on Domains: 1 / Unlimited
Parked Domains: 0 / Unlimited
MySQL Databases: 0 / 999
Disk Quota: Unlimited
Disk Space Used 626 MB
Disk Free Unlimited
Inodes Used 66 % (19721 of 30019)
Bandwidth: Unlimited
Bandwidth used: 439 MB
Bandwidth remaining: Unlimited
Daily Hits Used 0 % ( of )

Second reply from the ticket
Hi there,

Sorry, we can not host this content anymore on free hosting. Please find a different provider.

Thank you and stay safe !

Best Regards

After almost 2 months of hosting Coat-of-arms and flags, suddenly the content is forbidden, why? Are images of flags and coat-of-arms considered pornography or sommething? I dont understand the reason. Help.
Best regards.
Sergio

Did you upload coat-of-arms/logos/flags of hate groups by any chance? Or can you just ask them what cased the suspension?

No, these where the coat-of-arms and flags of portuguese municipalities. Reasons… Automated responses.

Hey @fisico,

INFINITYFREE DOES NEVER, HAS NEVER AND WILL NEVER SUSPEND ANY ACCOUNT AT ANY TIME WITHOUT PROBABLE REASON.
Please read this article:

I hope that this helps

1 Like

Well, if the reasons are not discribed in detail, and a automated message is send reporting a vaguely reason, that to me is no reason…

Can you try replying to the ticket asking for the reason of suspension? They will probably reply with the reason

3 Likes

Has i writed above, on the second ticket the reply was:
Hi there,

Sorry, we can not host this content anymore on free hosting. Please find a different provider.

Thank you and stay safe !

Best Regards

Should i try once more? Aparently the automated response will kick in again with some elusive automated response that wil not help what so ever…

Yes try again asking them:

Can you please tell me the reason that you can't host my website anymore? And if I can do something to have my websites reactivated?

Something like this. They should reply

1 Like

I just tried to view your page to see what happens if you look up a suspended site. Something particularly interesting resulted: Norton cut in and blocked it as a dangerous site. There’s likely something on your site which is up to no good, and if you don’t know what it is, you need to explore that because it must have been infected with malware.

1 Like

This is just what usually happens for websites redirected to suspendeddomain.org. Even Avast detects it as some weird virus. It’s normal @linguist.

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The third reply on the ticket:
Your free account content has triggered our systems abuse filter detectors and has been suspended, sorry we cannot provide more detailed information about our abuse filter detection for security purposes. A full backup can be downloaded from : bla bla bla…
So the reason for the suspention was, because of reasons… So no help what so ever to correct the suposed problem, wich of course there was none, is zero, because of secrecy or has whe say in Portugal, pay up and shut up, since there where zero scripts, programs or executable files, all that was there was text and images about heraldry and flags. Off course they proposed a payed version… This is utter b.s… Never again… allmost 3 months of hard work puting up the site gone down the drain. Classification of this host? Minus five stars.

I’m sorry for your experience with this host :frowning:

As they mentioned you can download a backup so your work is not lost.

Thanks for using InfinityFree!

What about my domain name that was linked to the infinityfree hosting (fisicohomepage.ga), i want to use it and can not access the option on cpanel to release that domain, is it going to be sequestered until 2 months from now, or there is a way to use MY domain name again to use on a more decent host?

The domain is yours. Just go to freenom’s panel and update the nameservers.

*Due to DNS propagation the changes might take up to 72hours to be visible.

2 Likes

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