Just have had the account suspended and then this error when trying to send a ticket An error occurred while trying to create your ticket. Please try again later.
Other Information
I had read the reviews about the quick suspensions etc, so I made every effort to read all set ups etc
FTP, htaccess, I chose the Publii CMS as I saw it recommended on the forums here, and I like the simple creation of HTML files offline, I do not want to have to get a degree in other CMS’ as I want to get on the site itself
Hello there. Can you please provide your domain name, as well as the reason for suspension? (You should have gotten an email, and it should be listed in the client area.)
Thanks!
Reason:Your account was taken down because you have exceeded the usage limits for free hosting or because of abuse.
I understand it may be exceeded usage limits, however the only “usage” it’s had is me trying to set things up and test them
no abuse intended, I tried to send a ticket to that effect explaining things, and what software I was trying to implement and why but and got an error trying to create the ticket, so feel like I’ve had a wasted morning
Hello there, is there anything that says that your account will be reactivated in X hours? If not, this must be a permanent suspension.
If your account says it will be re-activated:
You cannot send a support ticket
You have to wait for the suspension period to be over, or upgrade to premium hosting.
You should take note of why the suspension occurred so you can make sure not to do it again.
If your account does NOT say it will be reactivated:
You have been permanently suspended (Note that it could be a mistake)
You are allowed to submit a ticket (Either to prove they were wrong in suspending, to request your files back (Not the harmful ones), or to say they are right, but please remove the bad file(s) and return my site)
If you cannot submit a ticket, please try using an incognito session in the browser. If it still does not work, please post a screenshot here.
Thanks!
There was no content just a first test “blog” and upload of the family history/genealogy software I would like to take out for a test run
I can completely understand how free hosting could be used for abuse but 100% fail to see what I have done could be considered abuse or harmful … anyhoo thanks for your help @Greenreader9
I will wait and see what they say but am not wasting anymore time today as I could have manually created quite a bit of the content in the wasted hours without the use of PHP/SQL
just a first test “blog” and upload of the family history/genealogy software I would like to take out for a test run