Account is Suspended

[josechen]

Username (e.g. epiz_27150257) or s.mytstartone.cf

(Please check your website or account)

###Error message

It can’t be turned on again, I have opened a lot, and I don’t know why it won’t work, it only displays:
Thanks for your contact.

The following uploaded file was detected as malware. To protect your website and our network, I have deleted it:

/home/vol3_5/epizy.com/epiz_27376018/htdocs/addons/cjcj/

Please take the time to review the above files and upgrade your website scripts, including plugins and themes, to ensure that they are safe and contain no malware.

You can continue to use your free account now.

Please wait 10 minutes for the account to be online and log out of your cPanel.

Best wishes

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The staff wrote at 2021-08-08 13:55 (9 hours ago)

###other information

(Additional information and details related to your question) Strong text

[Greenreader9]

Your account was suspended for a malicious file, and the file was consequently deleted. You should logout of your account, the re-log back in to manage your website and its files. Please do not place that same file back on the server, or you may be permanently suspended.

[josechen]

My account cannot be reactivated.

[Admin]

Where does it say that your account cannot be reactivated?

Please wrote what you wrote here in the ticket. This is a community forum, we can’t help you.

[josechen]

It activated another account for me. .

[Admin]

Again: please write that in the ticket. We can’t help you here.