Ola. uma das minhas 2 contas foi excluída. Quero muito recuperar pelo menos o Banco de dados desta conta, pois eu uso na minha conta principal ( boaula.epizy.com ).

Please speak in English! Here’s the translation: [image] Boaula_adm: Hi. one of my 2 accounts was excluded. I want too much to recover at least the Database of that account, as I use it on my main account ( boaula.epizy.com ). If that account was deleted, even those data are deleted and you ca…

I really want to recover just the Database :frowning_face::cry:

I checked your account history in the client area, and I can confirm that one of your accounts was deleted last weekend. And when an account is deleted, it really is deleted. Gone. Destroyed. Vanished. All files, databases, emails and settings are removed from our servers. So unless you have a back…

Did he abuse the system or violate the rules or something? Nobody wants his data to be deleted without any reason, or at least a warning before that happens.

No, there was no abuse here, just inactivity. If your website doesn’t get any traffic for a while, it’s removed to make room for websites which are actually in use. This way, we avoid having to allocate disk space and subdomains for websites which have been forgotten. There were plenty of warnings.…

they warned me, I am very pleased with the service of this company. But I thought at least they would have saved my database - it’s so small and important.

No, I’m sorry but when an account is deleted, so is everything in it (files, databaes, etc.). If you made backups you could restore from them if you got a. We account.

This is why you should always have a backup of your own website. Even if your hosting provider does promise to make backups (which, for the record, we don’t), you’re still at your provider’s mercy to know that the backups are being created and stored securely, and that your provider will give you ac…

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