# Account creation domain error **URL:** \ **Category:** Hosting Support\ **Created:** [April 18, 2021, 12:20pm UTC](https://forum.infinityfree.com/t/account-creation-domain-error/44064 "2021-04-18T12:20:05Z")\ **Posts on this page:** 1\ **Showing post:** 21
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [April 19, 2021, 7:45am UTC](https://forum.infinityfree.com/t/account-creation-domain-error/44064/21 "2021-04-19T07:45:11Z")
I’m aware of the issue now and I’m sorry for the delayed response. I wrote a formal announcement here. > [@Account Creation Issue: "Your domain is not yet pointing to ns1.epizy.com and ns2.epizy.com"](https://forum.infinityfree.com/t/account-creation-issue-your-domain-is-not-yet-pointing-to-ns1-epizy-com-and-ns2-epizy-com/44130): > > Since yesterday April 18, we are experience an issue with the hosting platform. Since then, it does not appear to be possible to create new hosting accounts. When trying to create a hosting account, you will see an error like this: Your domain is not yet pointing to [ns1.epizy.com](http://ns1.epizy.com) and [ns2.epizy.com](http://ns2.epizy.com). Change the nameservers at your domain registrar and wait a few hours. This happens with any custom domain or subdomain regardless of the actual status of the domain. We’re currently investigatin… --- _[View the full topic](https://forum.infinityfree.com/t/account-creation-domain-error/44064)._