# Accound suspended

**URL:** <https://forum.infinityfree.com/t/accound-suspended/98717>\
**Category:** Hosting Support\
**Created:** [September 10, 2024, 10:22pm UTC](https://forum.infinityfree.com/t/accound-suspended/98717 "2024-09-10T22:22:39Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![taylantalu](https://forum.infinityfree.com/letter_avatar/taylantalu/32/6_22734026db12803ebb3e059622ac3534.png) [@taylantalu](https://forum.infinityfree.com/u/taylantalu)\
**Post date:** [September 10, 2024, 10:22pm UTC](https://forum.infinityfree.com/t/accound-suspended/98717/1 "2024-09-10T22:22:39Z")

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My account has been suspended for 2 days. There is no problem in the admin panel, but I cannot access my site. I am asking for help from the hosting administrators on this issue.  
[birfikirlazim.com](http://birfikirlazim.com) not work.

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [September 10, 2024, 11:07pm UTC](https://forum.infinityfree.com/t/accound-suspended/98717/2 "2024-09-10T23:07:06Z")

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> [@taylantalu](#):
>
> There is no problem in the admin panel

If the control panel says your site is active then it is not suspended.

> [@Why Your Domain Redirects to suspended-domain.net](https://forum.infinityfree.com/t/why-does-my-domain-redirect-to-suspendeddomain-org-suspended-website-com/49236):
>
> Sometimes, your domain name may redirect to the website suspended-domain.net instead of showing your website. Contrary to what the domain implies, there are various reasons as to why your domain name may redirect to suspended-domain.net. In short: This happens if your browser is connecting to a website IP address, but there is no active website for your domain on the IP address. This article explains the different ways this can happen and how to fix each situation. What to Expect When Fixing …

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [September 11, 2024, 1:55am UTC](https://forum.infinityfree.com/t/accound-suspended/98717/3 "2024-09-11T01:55:26Z")

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> [@taylantalu](#):
>
> My account has been suspended for 2 days

Are you sure?

 ![image](https://forum-cdn.infinityfree.net/original/3X/2/b/2bacfb6025d683d1080cfbb5ae29a8c61b2b13a1.png)

Please add domain to hosting account

> [@Why does my domain redirect to suspendeddomain.org / suspended-website.com](https://forum.infinityfree.com/t/why-does-my-domain-redirect-to-suspendeddomain-org-suspended-website-com/49236/1):
>
> ### You did not assign the domain name to a hosting account
> 
> In order for our servers to show a website on your domain, you MUST assign the domain name to a hosting account first. You can do this through the control panel. Note that you may need to (temporarily) move the domain name to our nameservers in order to verify ownership of the domain.
> 
> While you can use your own nameservers to point the domain to the IP address of your hosting account (using A or CNAME records), doing so doesn’t give our servers enough information to figure out which account and directory is associated with your website. So it cannot show any website files.

applies

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**Author:** ![taylantalu](https://forum.infinityfree.com/letter_avatar/taylantalu/32/6_22734026db12803ebb3e059622ac3534.png) [@taylantalu](https://forum.infinityfree.com/u/taylantalu)\
**Post date:** [September 11, 2024, 5:30am UTC](https://forum.infinityfree.com/t/accound-suspended/98717/4 "2024-09-11T05:30:38Z")

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There is no problem with the domain name. The hosting provider still cannot redirect my domain name. I am constantly redirected to the site [https://suspended-website.com/](https://suspended-website.com/).

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [September 11, 2024, 6:19am UTC](https://forum.infinityfree.com/t/accound-suspended/98717/5 "2024-09-11T06:19:41Z")

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> [@taylantalu](#):
>
> I am constantly redirected to the site [https://suspended-website.com/](https://suspended-website.com/).

This is the expected behaviour if you do not follow instructions

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [September 18, 2024, 6:20am UTC](https://forum.infinityfree.com/t/accound-suspended/98717/6 "2024-09-18T06:20:32Z")

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Closed on September 18, 2024, 6:20am UTC

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