# Access denied on my site upload **URL:** \ **Category:** Hosting Support\ **Created:** [May 23, 2024, 11:17pm UTC](https://forum.infinityfree.com/t/access-denied-on-my-site-upload/93992 "2024-05-23T23:17:29Z")\ **Posts on this page:** 1\ **Showing post:** 12
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [May 24, 2024, 4:35pm UTC](https://forum.infinityfree.com/t/access-denied-on-my-site-upload/93992/12 "2024-05-24T16:35:59Z")
The message shown is slightly different because you removed the default .htaccess, but the error code and the common underlying causes are still the same. Could you please check if any of the causes applies to your site? > [@Redirected to InfinityFree 403 Forbidden page](https://forum.infinityfree.com/t/redirected-to-infinityfree-403-forbidden-page/58664): > > Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your [InfinityFree client area](https://dash.infinityfree.com) Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi… --- _[View the full topic](https://forum.infinityfree.com/t/access-denied-on-my-site-upload/93992)._