# Access Denied Database Problem **URL:** \ **Category:** Hosting Support\ **Created:** [August 13, 2024, 1:47am UTC](https://forum.infinityfree.com/t/access-denied-database-problem/97371 "2024-08-13T01:47:44Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\ **Post date:** [August 13, 2024, 2:03am UTC](https://forum.infinityfree.com/t/access-denied-database-problem/97371/2 "2024-08-13T02:03:29Z")
> [@Athosworld](#): > > Access denied for user ‘if0\_35411589’@‘192.168.0.47’ (using password: YES) > [@Common MySQL Connection Errors](https://forum.infinityfree.com/t/common-mysql-connection-errors/49338/1): > > ### Access denied for user > > You can see an error message which looks like `Access denied for user 'epiz_12345678'@'192.168.0.*' (using password: YES)`. This message means that the user was able to connect, but does not have access to the provided database name. > > This could mean one of two things. > > This generally means that the database name is not correct. If you entered the database name `my_database` when creating the database, the full database name looks like `epiz_12345678_my_database`. The easiest way to make sure you have the right database name is to go to the MySQL Databases section in your control panel. If you haven’t created your database yet, you can also do it through this menu. > > It could also mean that your database password is incorrect. The database password is the same as your hosting account password (which is different from your client area password!). You can find your hosting account password by logging in to your [client area](https://app.infinityfree.net/accounts), click Manage next the account, scroll down to MySQL Details and click Show next to the Password field. ^ --- _[View the full topic](https://forum.infinityfree.com/t/access-denied-database-problem/97371)._