# Access a server

**URL:** <https://forum.infinityfree.com/t/access-a-server/96742>\
**Category:** Hosting Support\
**Created:** [July 30, 2024, 1:19pm UTC](https://forum.infinityfree.com/t/access-a-server/96742 "2024-07-30T13:19:05Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![anon2214487](https://forum.infinityfree.com/letter_avatar/anon2214487/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon2214487](https://forum.infinityfree.com/u/anon2214487)\
**Post date:** [July 30, 2024, 1:19pm UTC](https://forum.infinityfree.com/t/access-a-server/96742/1 "2024-07-30T13:19:05Z")

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I have bought a webserver at efastnet. how can i access it and view its content? its for the disabled and refugees. its without payment.

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [July 30, 2024, 1:48pm UTC](https://forum.infinityfree.com/t/access-a-server/96742/2 "2024-07-30T13:48:16Z")

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> [@anon2214487](#):
>
> how can i access it and view its content?

Ask

> [@anon2214487](#):
>
> efastnet

??

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [July 30, 2024, 1:53pm UTC](https://forum.infinityfree.com/t/access-a-server/96742/3 "2024-07-30T13:53:43Z")

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I’m not really sure what you are asking, can you please clarify?

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**Author:** ![anon2214487](https://forum.infinityfree.com/letter_avatar/anon2214487/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon2214487](https://forum.infinityfree.com/u/anon2214487)\
**Post date:** [July 30, 2024, 2:19pm UTC](https://forum.infinityfree.com/t/access-a-server/96742/4 "2024-07-30T14:19:28Z")

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i cannot ping it and also not access it. i should have chosen help regarding this issue.

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [July 30, 2024, 2:30pm UTC](https://forum.infinityfree.com/t/access-a-server/96742/5 "2024-07-30T14:30:59Z")

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What is the URL?

Also, ping request are always denied on free hosting, so that is normal.

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**Author:** ![anon2214487](https://forum.infinityfree.com/letter_avatar/anon2214487/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon2214487](https://forum.infinityfree.com/u/anon2214487)\
**Post date:** [July 30, 2024, 3:04pm UTC](https://forum.infinityfree.com/t/access-a-server/96742/6 "2024-07-30T15:04:27Z")

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[https://fallenangelsheaven.site/](https://fallenangelsheaven.site/)  
Pings I know.  
I have registered on infinity free, it wanted me to go there.

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**Author:** ![KangJL](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/kangjl/32/12130_2.png) [@KangJL](https://forum.infinityfree.com/u/KangJL)\
**Post date:** [July 30, 2024, 3:11pm UTC](https://forum.infinityfree.com/t/access-a-server/96742/7 "2024-07-30T15:11:41Z")

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I see this

 ![image](https://forum-cdn.infinityfree.net/original/3X/b/2/b29ea7d8e6ffaa0ce31c0140038a7f302ecd5b52.png)

Please add domain to hosting account

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**Author:** ![anon2214487](https://forum.infinityfree.com/letter_avatar/anon2214487/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon2214487](https://forum.infinityfree.com/u/anon2214487)\
**Post date:** [July 30, 2024, 3:21pm UTC](https://forum.infinityfree.com/t/access-a-server/96742/8 "2024-07-30T15:21:44Z")

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I should renew my dns

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**Author:** ![Greenreader9](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/greenreader9/32/22847_2.png) [@Greenreader9](https://forum.infinityfree.com/u/Greenreader9)\
**Post date:** [July 30, 2024, 3:23pm UTC](https://forum.infinityfree.com/t/access-a-server/96742/9 "2024-07-30T15:23:08Z")

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Your DNS records are fine, you just need to add the domain to your account:

> [@How to add your own domain to your account](https://forum.infinityfree.com/t/how-to-add-your-own-domain-to-your-account/49227):
>
> While a free subdomain is a great way to get started, a website looks a lot more professional with a custom domain name. Fortunately, you can register your own domain name with an external company (like [Spaceship](https://www.infinityfree.com/go/spaceship)) and use it on InfinityFree. Adding your domain name to your hosting account To add your domain name to your hosting account, you first need to have a hosting account. Even if you only want to host your own domain with us, you’ll first need to create a hosting account with a subdomain,…

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [July 31, 2024, 9:44am UTC](https://forum.infinityfree.com/t/access-a-server/96742/10 "2024-07-31T09:44:05Z")

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> [@anon2214487](#):
>
> I have bought a webserver at efastnet.

Have you bought a hosting account or just the domain name?

If you also bought hosting from iFastNet, you should NOT add the domain to our hosting, because then you’d be hosting it on free hosting even though you have a premium account.

If you have both the hosting account and domain name, please contact iFastNet for help. They are both the domain provider and hosting provider, so they can do everything to set it up for you.

And then please don’t go on a forum of a completely different company to ask for help. We can’t help you. You’ve paid a company for a service, please ask that company.

* * *

**EDIT:** One thing I noticed is that your domain appears to have DNSSEC enabled, which the free hosting nameservers do not support. So if you do want to host your domain on free hosting, please check with iFastNet that DNSSEC is disabled for your domain.

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**Author:** ![anon2214487](https://forum.infinityfree.com/letter_avatar/anon2214487/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon2214487](https://forum.infinityfree.com/u/anon2214487)\
**Post date:** [July 31, 2024, 1:23pm UTC](https://forum.infinityfree.com/t/access-a-server/96742/11 "2024-07-31T13:23:12Z")

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I don’t know what is the difference between a hosting account and a domain name.

I thought you are the same company since I saw you, I’m sorry.

[Greenreader9] I shall ask my domain name provider.

I’m sry to you all.

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [July 31, 2024, 6:42pm UTC](https://forum.infinityfree.com/t/access-a-server/96742/12 "2024-07-31T18:42:32Z")

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> [@anon2214487](#):
>
> I don’t know what is the difference between a hosting account and a domain name.

A simple comparison is like a mobile phone and a SIM card. You need both for people to be able to call you.

The phone is the hosting account, it’s the thing you actually hold in your hand to make calls. It’s what has your call logs, contacts, etc. But for people to be able to call you, you also need a phone number, and a SIM card so the phone can use that phone number. That’s basically what a domain name does.

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**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [August 7, 2024, 6:43pm UTC](https://forum.infinityfree.com/t/access-a-server/96742/13 "2024-08-07T18:43:24Z")

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