# 404 error **URL:** \ **Category:** Hosting Support\ **Created:** [June 4, 2023, 5:37pm UTC](https://forum.infinityfree.com/t/404-error/77073 "2023-06-04T17:37:25Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![anon40442952](https://forum.infinityfree.com/letter_avatar/anon40442952/32/6_449c533f586939b6e5f246632a46421f.png) [@anon40442952](https://forum.infinityfree.com/u/anon40442952)\ **Post date:** [June 4, 2023, 5:37pm UTC](https://forum.infinityfree.com/t/404-error/77073/1 "2023-06-04T17:37:26Z")
### Website URL [cocopuffwiki.infinityfreeapp.com](http://cocopuffwiki.infinityfreeapp.com) (please specify the URL of the site on which you are experiencing the problem) The requested URL /panel/modules/signout/index.php was not found on this server Evertime im trying to acess the server i get thjs error 404 message i tried clearing my catch already still didnt work ---
**Author:** ![anon40442952](https://forum.infinityfree.com/letter_avatar/anon40442952/32/6_449c533f586939b6e5f246632a46421f.png) [@anon40442952](https://forum.infinityfree.com/u/anon40442952)\ **Post date:** [June 4, 2023, 5:41pm UTC](https://forum.infinityfree.com/t/404-error/77073/2 "2023-06-04T17:41:30Z")
I can acess the website just fine tho but not the cpanel my account isnt suspended ---
**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\ **Post date:** [June 4, 2023, 5:44pm UTC](https://forum.infinityfree.com/t/404-error/77073/3 "2023-06-04T17:44:27Z")
It’s likely in the process of getting suspended, which is why you’re getting this. ---
**Author:** ![anon40442952](https://forum.infinityfree.com/letter_avatar/anon40442952/32/6_449c533f586939b6e5f246632a46421f.png) [@anon40442952](https://forum.infinityfree.com/u/anon40442952)\ **Post date:** [June 4, 2023, 5:47pm UTC](https://forum.infinityfree.com/t/404-error/77073/4 "2023-06-04T17:47:31Z")
I did nothing wrong ---
**Author:** ![ChrisPAR](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/chrispar/32/8743_2.png) [@ChrisPAR](https://forum.infinityfree.com/u/ChrisPAR)\ **Post date:** [June 4, 2023, 5:48pm UTC](https://forum.infinityfree.com/t/404-error/77073/5 "2023-06-04T17:48:39Z")
Well, if it turns out you are suspended and this isn’t a glitch, you may wish to have a look here: > [@My account was suspended for no reason](https://forum.infinityfree.com/t/my-account-was-suspended-for-no-reason/49217): > > Sometimes, an account may be suspended seemingly out of the blue, with a vague description like “abuse”. If you believe your account did not violate any rule, this lack of a good description may be mistaken for being suspended for no reason. However, this is simply not true. To state very clearly: INFINITYFREE DOES NEVER, HAS NEVER AND WILL NEVER SUSPEND ANY ACCOUNT AT ANY TIME WITHOUT PROBABLE REASON. Any time InfinityFree suspends your hosting account, we do this for a reason. You may not b… > [@My account is suspended, what can I do now](https://forum.infinityfree.com/t/my-account-is-suspended-what-can-i-do-now/49220): > > You’re probably looking at this article because your account was just suspended. If your account is suspended, it means you cannot login to your control panel, use FTP or visit your website. If you want to know what to do next, the first thing you need to know is why your account was suspended. There are three different suspension types. Suspended on request or inactivity If you used the Deactivate Account option in your client area or if your account has not received any visitors in 20-60 days… ---
**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\ **Post date:** [June 4, 2023, 6:00pm UTC](https://forum.infinityfree.com/t/404-error/77073/6 "2023-06-04T18:00:47Z")
Your account was being deactivated. It’s being reactivated right now. You did nothing wrong, it was is other hosting provider, the one with usernames that start with `mseet_` that’s doing it wrong. Any hosting provider can trigger suspensions and mark them as “this is really bad, suspend all related accounts”. And they are setting that flag when you click the deactivate account button with them. ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [June 11, 2023, 6:01pm UTC](https://forum.infinityfree.com/t/404-error/77073/7 "2023-06-11T18:01:16Z")
Closed on June 11, 2023, 6:01pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.