# 404 Error **URL:** https://forum.infinityfree.com/t/404-error/113710 **Category:** Hosting Support **Created:** [July 21, 2025, 1:34pm UTC](https://forum.infinityfree.com/t/404-error/113710 "2025-07-21T13:34:18Z") **Posts on this page:** 1 **Showing post:** 2
### Author: ![Jri-Creator](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/jri-creator/32/65654_2.png) [@Jri-Creator](https://forum.infinityfree.com/u/Jri-Creator) #### Post date: [July 22, 2025, 3:49am UTC](https://forum.infinityfree.com/t/404-error/113710/2 "2025-07-22T03:49:05Z")
Hello, and Welcome the the InfinityFree Forum @PuskarMondal! Can you share a screenshot of what your File Manager looks like? Open the File Manager in the Client Area, take a screenshot, and share it here. Quick facts about disappearing files, since this seems relevant to your issue: > [@Why are my files deleted after uploading them](https://forum.infinityfree.com/t/why-are-my-files-deleted-after-uploading-them/49310): > > Sometimes, when you upload a file, the upload is completed but the file is deleted immediately afterwards. This is usually caused by one of the following issues: The file is not in a htdocs folder All websites files must be uploaded to either the main htdocs folder, or to the domain specific htdocs folder (like example.com/htdocs). You cannot upload files to other directories on your account. If you try to create or upload files anywhere else, they will be deleted automatically. The file type… --- _[View the full topic](https://forum.infinityfree.com/t/404-error/113710)._