404 error clicking on Free SSL certificate link

Username (e.g. epiz_XXX) or Website URL

epiz_28687586

Error Message

404
That’s an error…
The requested page or resource could not be found

Other Information

I received an email saying current certificate was going to run out. Requested a new one (which I have done before without a problem). Message said I would receive an email when it was ready - no email rceived. When I go back to the control panel and try again I get the 404 error

The Free SSL Certificates tool was changed yesterday which includes new URLs. So any URLs in emails sent before that will not work.

To access the tool, simply login to the client area at https://app.infinityfree.net and click the Free SSL Certificates link in the main menu.

1 Like

Thanks for that - I have been able to update my certificate.
However, the cpanel link has not been updated i.e. goto cpanel, then SSL/TLS, then ‘Configure’ (https://cpanel.epizy.com/panel/indexpl.php?option=sslconfigure&domain_name=…) and the Free SSL certificates link goes to the ‘old’ url and shows a 404

Thanks, I figured that when you were talking about going to it from the control panel.

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