# 403 Forbidden **URL:** \ **Category:** Hosting Support\ **Created:** [August 16, 2023, 6:56am UTC](https://forum.infinityfree.com/t/403-forbidden/80903 "2023-08-16T06:56:18Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![anon99580957](https://forum.infinityfree.com/letter_avatar/anon99580957/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon99580957](https://forum.infinityfree.com/u/anon99580957)\ **Post date:** [August 16, 2023, 6:56am UTC](https://forum.infinityfree.com/t/403-forbidden/80903/1 "2023-08-16T06:56:18Z")
calllcenter.rf.gd * * * ### 403 forbidden #### Server or website configuration is blocking you from viewing this page i can’t see my website idk what it caused this problem is this the server issue ? what should i do ? (other information and details relevant to your question) ---
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [August 16, 2023, 6:59am UTC](https://forum.infinityfree.com/t/403-forbidden/80903/2 "2023-08-16T06:59:53Z")
See this first: > [@Redirected to InfinityFree 403 Forbidden page](https://forum.infinityfree.com/t/redirected-to-infinityfree-403-forbidden-page/58664): > > Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your [InfinityFree client area](https://dash.infinityfree.com) Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi… Could you please give more information? Like what kind of software you are trying to use, what did you do recently, etc. ---
**Author:** ![anon99580957](https://forum.infinityfree.com/letter_avatar/anon99580957/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon99580957](https://forum.infinityfree.com/u/anon99580957)\ **Post date:** [August 16, 2023, 7:02am UTC](https://forum.infinityfree.com/t/403-forbidden/80903/3 "2023-08-16T07:02:56Z")
ik i read this article but i don’t have any folder or file with these keywords idk why this happened to me my website was wroking fine ! ---
**Author:** ![Meishin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/meishin/32/59902_2.png) [@Meishin](https://forum.infinityfree.com/u/Meishin)\ **Post date:** [August 16, 2023, 7:04am UTC](https://forum.infinityfree.com/t/403-forbidden/80903/4 "2023-08-16T07:04:03Z")
What did you do recently then? Did you ever deleted the domain on our system and re-added it? ---
**Author:** ![anon99580957](https://forum.infinityfree.com/letter_avatar/anon99580957/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon99580957](https://forum.infinityfree.com/u/anon99580957)\ **Post date:** [August 16, 2023, 7:07am UTC](https://forum.infinityfree.com/t/403-forbidden/80903/5 "2023-08-16T07:07:19Z")
no i will never do that ---
**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\ **Post date:** [August 16, 2023, 7:07am UTC](https://forum.infinityfree.com/t/403-forbidden/80903/6 "2023-08-16T07:07:23Z")
Maybe it was showing a Directory Listing, but since a recent update they disabled it… If you want to see the Directory Listing again, please create a new `.htaccess` file in your `htdocs` folder with this content: ```auto # enable directory listing Options +Indexes ``` ---
**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\ **Post date:** [August 23, 2023, 7:07am UTC](https://forum.infinityfree.com/t/403-forbidden/80903/7 "2023-08-23T07:07:48Z")
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