403 Forbidden The website’s configuration prevents you from accessing this page

Username (e.g. epiz_29459122) or http://cwilson.epizy.com/sertech/index.html

(please specify the website or account you are asking about)

403 Forbidden

The website’s configuration prevents you from accessing this page.

(please share the FULL error message you see)

Other Information

This only happens in one of html pages (chat.html), I can’t figured out why? Everything was working just fine with the old cPanel, until the switch. This is for a sample website for a college class. Can anyone help?

Hey there. Chat scripts are prohibited on InfinityFree, and the system bans the use of the word “chat”. If the contents of that file do not contain parts of a chat script, please remake it to something else and it will work fine.
Thanks

Also, chats scripts that are hosted externally are allowed on IF, so they are not completely blocked.

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Thank you so much for the quick reply. That is exactly what I did. Renamed the file to support.html, and problem solved.
Thank you again for the feedback.
Best regards
Clay

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