# 403 Forbidden nginx

**URL:** <https://forum.infinityfree.com/t/403-forbidden-nginx/20470>\
**Category:** Hosting Support\
**Created:** [September 3, 2019, 7:38am UTC](https://forum.infinityfree.com/t/403-forbidden-nginx/20470 "2019-09-03T07:38:37Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![anon47186634](https://forum.infinityfree.com/letter_avatar/anon47186634/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon47186634](https://forum.infinityfree.com/u/anon47186634)\
**Post date:** [September 3, 2019, 7:38am UTC](https://forum.infinityfree.com/t/403-forbidden-nginx/20470/1 "2019-09-03T07:38:38Z")

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\*\*My website URL is: [greenuleisure.com](http://greenuleisure.com)

\*\*What I’m seeing is: 403 Forbidden nginx, not the 403 page from InfinityFree

**I’m using this software:**

**Additional information:**

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**Author:** ![anon19508339](https://forum.infinityfree.com/letter_avatar/anon19508339/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon19508339](https://forum.infinityfree.com/u/anon19508339)\
**Post date:** [September 3, 2019, 7:41am UTC](https://forum.infinityfree.com/t/403-forbidden-nginx/20470/2 "2019-09-03T07:41:46Z")

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Have you altered .htaccess file?

You should remove it if it ecists

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<div class="post-metadata">

**Author:** ![anon47186634](https://forum.infinityfree.com/letter_avatar/anon47186634/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon47186634](https://forum.infinityfree.com/u/anon47186634)\
**Post date:** [September 3, 2019, 7:44am UTC](https://forum.infinityfree.com/t/403-forbidden-nginx/20470/3 "2019-09-03T07:44:55Z")

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Thanks BayoDino for your reply.  
I have just removed .htaccess file but I am still getting the same error message.

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<div class="post-metadata">

**Author:** ![anon47186634](https://forum.infinityfree.com/letter_avatar/anon47186634/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon47186634](https://forum.infinityfree.com/u/anon47186634)\
**Post date:** [September 3, 2019, 7:51am UTC](https://forum.infinityfree.com/t/403-forbidden-nginx/20470/4 "2019-09-03T07:51:27Z")

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I have installed wordpress using Softtaculous, even the wordpress admin page also cant be accessed.

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**Author:** ![Admin](https://forum.infinityfree.com/user_avatar/forum.infinityfree.com/admin/32/36437_2.png) [@Admin](https://forum.infinityfree.com/u/Admin)\
**Post date:** [September 3, 2019, 6:42pm UTC](https://forum.infinityfree.com/t/403-forbidden-nginx/20470/5 "2019-09-03T18:42:06Z")

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I see your domain name is using Cloudflare. Can you please double check that the DNS records you have in Cloudflare are correct and that your website is pointing to our IP address.

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<div class="post-metadata">

**Author:** ![anon47186634](https://forum.infinityfree.com/letter_avatar/anon47186634/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon47186634](https://forum.infinityfree.com/u/anon47186634)\
**Post date:** [September 4, 2019, 6:24am UTC](https://forum.infinityfree.com/t/403-forbidden-nginx/20470/6 "2019-09-04T06:24:42Z")

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Is this IP address correct? 185.27.134.9

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**Author:** ![anon57849175](https://forum.infinityfree.com/letter_avatar/anon57849175/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon57849175](https://forum.infinityfree.com/u/anon57849175)\
**Post date:** [September 4, 2019, 7:47am UTC](https://forum.infinityfree.com/t/403-forbidden-nginx/20470/7 "2019-09-04T07:47:59Z")

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No, that one is of the File Manager, and not of your website. Check [this KB article](https://infinityfree.net/support/find-your-ip/) to find the correct IP.

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<div class="post-metadata">

**Author:** ![system](https://infinityfree-forum-uploads.s3.dualstack.eu-central-1.amazonaws.com/original/3X/b/0/b024fd3fa88bae093c9576e55c2c94e33f890206.svg) [@system](https://forum.infinityfree.com/u/system)\
**Post date:** [October 4, 2019, 7:48am UTC](https://forum.infinityfree.com/t/403-forbidden-nginx/20470/8 "2019-10-04T07:48:04Z")

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