# 403 Forbidden my site

**URL:** <https://forum.infinityfree.com/t/403-forbidden-my-site/81985>\
**Category:** Hosting Support\
**Created:** [August 31, 2023, 9:06am UTC](https://forum.infinityfree.com/t/403-forbidden-my-site/81985 "2023-08-31T09:06:11Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![anon90933456](https://forum.infinityfree.com/letter_avatar/anon90933456/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon90933456](https://forum.infinityfree.com/u/anon90933456)\
**Post date:** [August 31, 2023, 9:10am UTC](https://forum.infinityfree.com/t/403-forbidden-my-site/81985/2 "2023-08-31T09:10:38Z")

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Hi and welcome to the forum! If you want your WordPress website to work on `/`, you’ll have to move the files on your `htdocs` folder from the folder you uploaded that contains the WordPress files inside it always inside the `htdocs` folder, then perform the manual installation as usual.

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If the problem isn’t that, I think you should read this article:

> [@Redirected to InfinityFree 403 Forbidden page](https://forum.infinityfree.com/t/redirected-to-infinityfree-403-forbidden-page/58664):
>
> Getting a 403 error means the server is refusing to show your webpage. Here are the most common causes and how to fix them: 1. Website Files Are in the Wrong Location The Issue: Your domain might be pointing to an empty or non-existent folder. How to Check: Log into your [InfinityFree client area](https://dash.infinityfree.com) Go to Accounts → [Select your account] → Domains → [Find your domain] → Manage Find the Directory Status card, and look at the Directory displayed there Understanding the folder structure: Your fi…

Or you can simply use Softaculous to install WordPress. Like so, you’ll save time in something you’ll have ready in minutes!

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