Welcome to the InfinityFree community forum! Good to have you here.
Most people answering here are volunteers. They’re often the fastest source of help. Admin (the only staff member) checks in about once a day for issues on our end.
Volunteers can’t see your account or website. Share what you actually see, like error messages and what happens when you try something. That’s more useful than your theory of what’s wrong.
AI tools often get InfinityFree wrong. If a volunteer’s advice differs from what an AI told you, please try the volunteer’s suggestion first.
Solving an issue is a joint effort. Try the suggestions you get and report back what happened.
That’s by design. You cannot visit the IP address your website is on. IP addresses are scarce and expensive, so most hosting providers put many websites on a single IP. That’s fully supported by pretty any internet connected device from the last 20 years.
Do you also see this error when you try to access your website itself? Because I’m assuming that your website working is what you actually want.